Highmark makes every effort to provide Web-based products and services that provide comparable access to all users. We continue to add new features to improve the accessibility of our site and follow many of the available standards. However, it is not possible to do so in all areas of the site. If you use assistive technology to access the Web and encounter problems when using our site, please let us know.
Write to:
BlueRx
P.O. Box 890388
Camp Hill, PA 17089
FreedomBlue PPO and FreedomBlue PFFS
P.O. Box 7026
Wheeling, WV 26003-0766
We will attempt to provide the information to you in a suitable format.
If you prefer to call customer service, our number are as follows:
BlueRx: 1-800-290-3914 - TTY: 1-800-988-0668
FreedomBlue PPO: 1-888-459-4020 - TTY: 1-800-855-1155
FreedomBlue PFFS: 1-866-675-8631 - TTY: 1-800-855-1155
On pages supported with access keys, use the keyboard and the following key combinations to jump to a specific part of a web page:
| Access Key | Internet Explorer Key Combinations | FireFox Key Combinations |
|---|---|---|
| Contact Us | ALT + C | ALT + SHIFT + C |
| Accessibility Page | ALT + G | ALT + SHIFT + G |
| Help | ALT + L | ALT + SHIFT + L |
| Login Box | ALT + I | ALT + SHIFT + I |
| Logo | ALT + M | ALT + SHIFT + M |
| Logout | ALT + O | ALT + SHIFT + O |
| Site Map | ALT + S | ALT + SHIFT + S |
If you are experiencing problems reading text on certain Web pages, you may want to increase the font size or change the color scheme of your Web browser. Please refer to your Web browser's instructions to make these modifications.
Highmark adheres to World Wide Web Consortium(W3C) standards and verifies accessibility compliance through user testing. To learn more about the regulations governing the accessibility of federal electronic information products visit the official Section 508 site.
Thanks for using the Highmark web site.